Liberty Home Care complies with applicable federal civil rights laws and does not discriminate against any person on the basis of race, color, religion, national origin, age, disability, sex (including pregnancy or related conditions, sexual orientation, gender identity, sex stereotypes, and intersex traits), or any other status protected by law. We are committed to treating all individuals with dignity, respect, and fairness.
Our Responsibilities
Liberty Home Care provides:
Requesting Assistance
If you need language services, auxiliary aids, or reasonable modifications to access our services, please contact our Civil Rights Coordinator at:
Liberty Home Care
Civil Rights Coordinator
[email protected]
Filing a Grievance
If you believe Liberty Home Care has failed to provide necessary services or has discriminated in another way based on a protected status, you may file a grievance with our Civil Rights Coordinator. Grievances can be submitted in person, by mail, fax, or email. Assistance is available upon request.
Filing a Civil Rights Complaint
You may also file a civil rights complaint directly with the U.S. Department of Health and Human Services, Office for Civil Rights:
U.S. Department of Health and Human Services
200 Independence Avenue, SW, Room 509F, HHH Building
Washington, D.C. 20201
Phone: 1-800-368-1019 | TDD: 1-800-537-7697
Complaint forms: www.hhs.gov/ocr/office/file/index.html
Online portal: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf